Slideshows by User: christophercarfi http://www.slideshare.net/ http://www.slideshare.net/images/logo.gif Slideshows by User: christophercarfi http://www.slideshare.net/ Wed, 13 Aug 2008 06:44:34 GMT SlideShare feed for Slideshows by User: christophercarfi The Six Kinds Of Free http://www.slideshare.net/christophercarfi/the-six-kinds-of-free

from: christophercarfi 4 months ago

One-page slide showing the six primary business models based on "free," including freemium, advertising, cross subsidies, zero marginal cost, labor exchange and gift economy models. Based on the work of Wired's Chris Anderson, at http://www.wired.com/techbiz/it/magazine/16-03/ff_free

Tags: laborexchange zeromarginalcost businessmodel business gifteconomy

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from: christophercarfi 4 months ago

One-page slide showing the six primary business models based on "free," including freemium, advertising, cross subsidies, zero marginal cost, labor exchange and gift economy models. Based on the work of Wired's Chris Anderson, at http://www.wired.com/techbiz/it/magazine/16-03/ff_free

Tags: laborexchange zeromarginalcost businessmodel business gifteconomy

]]> Wed, 13 Aug 2008 06:44:34 GMT http://www.slideshare.net/christophercarfi/the-six-kinds-of-free christophercarfi@slideshare.net(christophercarfi) The Six Kinds Of Free christophercarfi One-page slide showing the six primary business models based on "free," including freemium, advertising, cross subsidies, zero marginal cost, labor exchange and gift economy models. Based on the work of Wired's Chris Anderson, at http://www.wired.com/techbiz/it/magazine/16-03/ff_free <div class='snap_preview'><img src="http://cdn.slideshare.net/thesixkindsoffree-1218609696980547-8-thumbnail-2?1218611078" alt ="" style="border:1px solid #C3E6D8;float:right;" /> <p>from: <a href="http://www.slideshare.net/christophercarfi">christophercarfi</a> 4 months ago</p><p>One-page slide showing the six primary business models based on "free," including freemium, advertising, cross subsidies, zero marginal cost, labor exchange and gift economy models. Based on the work of Wired's Chris Anderson, at http://www.wired.com/techbiz/it/magazine/16-03/ff_free</p><p>Tags: <a style="text-decoration:underline;" href="http://slideshare.net/tag/laborexchange">laborexchange</a> <a style="text-decoration:underline;" href="http://slideshare.net/tag/zeromarginalcost">zeromarginalcost</a> <a style="text-decoration:underline;" href="http://slideshare.net/tag/businessmodel">businessmodel</a> <a style="text-decoration:underline;" href="http://slideshare.net/tag/business">business</a> <a style="text-decoration:underline;" href="http://slideshare.net/tag/gifteconomy">gifteconomy</a> </p></div> laborexchange,zeromarginalcost,businessmodel,business,gifteconomy, The Six Kinds Of Free
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]]> 526 0 http://cdn.slideshare.net/thesixkindsoffree-1218609696980547-8-thumbnail-2?1218611078 Vrm Overview May2008 http://www.slideshare.net/christophercarfi/vrm-overview-may2008

from: christophercarfi 8 months ago

A brief overview of Project VRM (Vendor Relationship Management) as presented at the Internet Identity Workshop in May, 2008.

Tags: vrm vendorrelationshipmanage... iiw iiw2008a vrm

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from: christophercarfi 8 months ago

A brief overview of Project VRM (Vendor Relationship Management) as presented at the Internet Identity Workshop in May, 2008.

Tags: vrm vendorrelationshipmanage... iiw iiw2008a vrm

]]> Mon, 12 May 2008 18:45:26 GMT http://www.slideshare.net/christophercarfi/vrm-overview-may2008 christophercarfi@slideshare.net(christophercarfi) Vrm Overview May2008 christophercarfi A brief overview of Project VRM (Vendor Relationship Management) as presented at the Internet Identity Workshop in May, 2008. <div class='snap_preview'><img src="http://cdn.slideshare.net/vrmoverviewmay2008-1210617704767726-8-thumbnail-2?1210617926" alt ="" style="border:1px solid #C3E6D8;float:right;" /> <p>from: <a href="http://www.slideshare.net/christophercarfi">christophercarfi</a> 8 months ago</p><p>A brief overview of Project VRM (Vendor Relationship Management) as presented at the Internet Identity Workshop in May, 2008.</p><p>Tags: <a style="text-decoration:underline;" href="http://slideshare.net/tag/vrm">vrm</a> <a style="text-decoration:underline;" href="http://slideshare.net/tag/vendorrelationshipmanagement">vendorrelationshipmanage...</a> <a style="text-decoration:underline;" href="http://slideshare.net/tag/iiw">iiw</a> <a style="text-decoration:underline;" href="http://slideshare.net/tag/iiw2008a">iiw2008a</a> <a style="text-decoration:underline;" href="http://slideshare.net/tag/vrm">vrm</a> </p></div> vrm,vendorrelationshipmanagement,iiw,iiw2008a,vrm, Vrm Overview May2008
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]]> 897 0 http://cdn.slideshare.net/vrmoverviewmay2008-1210617704767726-8-thumbnail-2?1210617926 How People Approach Social Technologies http://www.slideshare.net/christophercarfi/how-people-approach-social-technologies

from: christophercarfi 8 months ago

One-page slide showing breakdowns of social media usage, by type. Shows breakdown of Creators, Critics, Collectors, Joiners, Spectators and Inactives, by percentage. Please credit Cerado, Inc. and link to http://www.cerado.com if using this slide in a presentation Data Credit: Forrester, Inc. http://blogs.forrester.com/charleneli/2007/04/forresters_new_.html Image Credit: thivierr, via Flickr http://www.flickr.com/photos/thivierr/1177860798/

Tags: None

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from: christophercarfi 8 months ago

One-page slide showing breakdowns of social media usage, by type. Shows breakdown of Creators, Critics, Collectors, Joiners, Spectators and Inactives, by percentage. Please credit Cerado, Inc. and link to http://www.cerado.com if using this slide in a presentation Data Credit: Forrester, Inc. http://blogs.forrester.com/charleneli/2007/04/forresters_new_.html Image Credit: thivierr, via Flickr http://www.flickr.com/photos/thivierr/1177860798/

Tags: None

]]> Fri, 18 Apr 2008 03:10:51 GMT http://www.slideshare.net/christophercarfi/how-people-approach-social-technologies christophercarfi@slideshare.net(christophercarfi) How People Approach Social Technologies christophercarfi One-page slide showing breakdowns of social media usage, by type. Shows breakdown of Creators, Critics, Collectors, Joiners, Spectators and Inactives, by percentage. Please credit Cerado, Inc. and link to http://www.cerado.com if using this slide in a presentation Data Credit: Forrester, Inc. http://blogs.forrester.com/charleneli/2007/04/forresters_new_.html Image Credit: thivierr, via Flickr http://www.flickr.com/photos/thivierr/1177860798/ <div class='snap_preview'><img src="http://cdn.slideshare.net/howpeopleapproachsocialtechnologies-1208487999539126-8-thumbnail-2?1208488251" alt ="" style="border:1px solid #C3E6D8;float:right;" /> <p>from: <a href="http://www.slideshare.net/christophercarfi">christophercarfi</a> 8 months ago</p><p>One-page slide showing breakdowns of social media usage, by type. Shows breakdown of Creators, Critics, Collectors, Joiners, Spectators and Inactives, by percentage. Please credit Cerado, Inc. and link to http://www.cerado.com if using this slide in a presentation Data Credit: Forrester, Inc. http://blogs.forrester.com/charleneli/2007/04/forresters_new_.html Image Credit: thivierr, via Flickr http://www.flickr.com/photos/thivierr/1177860798/</p><p>Tags: None</p></div> How People Approach Social Technologies
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]]> 620 0 http://cdn.slideshare.net/howpeopleapproachsocialtechnologies-1208487999539126-8-thumbnail-2?1208488251 VRM Workshop Feb2008 http://www.slideshare.net/christophercarfi/vrm-workshop-feb2008

from: christophercarfi 11 months ago

Vendor Relationship Management (VRM) workshop slides for the 2008 "Customer Service is the New Marketing" conference in San Francisco.

Tags: vrm projectvrm csitnm customerserviceisthenewm... crm

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from: christophercarfi 11 months ago

Vendor Relationship Management (VRM) workshop slides for the 2008 "Customer Service is the New Marketing" conference in San Francisco.

Tags: vrm projectvrm csitnm customerserviceisthenewm... crm

]]> Mon, 04 Feb 2008 01:28:28 GMT http://www.slideshare.net/christophercarfi/vrm-workshop-feb2008 christophercarfi@slideshare.net(christophercarfi) VRM Workshop Feb2008 christophercarfi Vendor Relationship Management (VRM) workshop slides for the 2008 "Customer Service is the New Marketing" conference in San Francisco. <div class='snap_preview'><img src="http://cdn.slideshare.net/vrm-workshop-feb2008-1202088506819673-3-thumbnail-2?1202088508" alt ="" style="border:1px solid #C3E6D8;float:right;" /> <p>from: <a href="http://www.slideshare.net/christophercarfi">christophercarfi</a> 11 months ago</p><p>Vendor Relationship Management (VRM) workshop slides for the 2008 "Customer Service is the New Marketing" conference in San Francisco.</p><p>Tags: <a style="text-decoration:underline;" href="http://slideshare.net/tag/vrm">vrm</a> <a style="text-decoration:underline;" href="http://slideshare.net/tag/projectvrm">projectvrm</a> <a style="text-decoration:underline;" href="http://slideshare.net/tag/csitnm">csitnm</a> <a style="text-decoration:underline;" href="http://slideshare.net/tag/customerserviceisthenewmarketing">customerserviceisthenewm...</a> <a style="text-decoration:underline;" href="http://slideshare.net/tag/crm">crm</a> </p></div> vrm,projectvrm,csitnm,customerserviceisthenewmarketing,crm, VRM Workshop Feb2008
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]]> 751 0 http://cdn.slideshare.net/vrm-workshop-feb2008-1202088506819673-3-thumbnail-2?1202088508 Cerado Certification Marketing Process http://www.slideshare.net/christophercarfi/cerado-certification-marketing-process

from: christophercarfi 11 months ago

An overview of Cerado's process for certification marketing.

Tags: certification marketing socialnetworking blogging blog

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from: christophercarfi 11 months ago

An overview of Cerado's process for certification marketing.

Tags: certification marketing socialnetworking blogging blog

]]> Tue, 22 Jan 2008 05:15:14 GMT http://www.slideshare.net/christophercarfi/cerado-certification-marketing-process christophercarfi@slideshare.net(christophercarfi) Cerado Certification Marketing Process christophercarfi An overview of Cerado's process for certification marketing. <div class='snap_preview'><img src="http://cdn.slideshare.net/cerado-certification-marketing-process-1200978913280886-3-thumbnail-2?1200978914" alt ="" style="border:1px solid #C3E6D8;float:right;" /> <p>from: <a href="http://www.slideshare.net/christophercarfi">christophercarfi</a> 11 months ago</p><p>An overview of Cerado's process for certification marketing.</p><p>Tags: <a style="text-decoration:underline;" href="http://slideshare.net/tag/certification">certification</a> <a style="text-decoration:underline;" href="http://slideshare.net/tag/marketing">marketing</a> <a style="text-decoration:underline;" href="http://slideshare.net/tag/socialnetworking">socialnetworking</a> <a style="text-decoration:underline;" href="http://slideshare.net/tag/blogging">blogging</a> <a style="text-decoration:underline;" href="http://slideshare.net/tag/blog">blog</a> </p></div> certification,marketing,socialnetworking,blogging,blog, Cerado Certification Marketing Process
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]]> 393 0 http://cdn.slideshare.net/cerado-certification-marketing-process-1200978913280886-3-thumbnail-2?1200978914 Online Identity And Reputation: An Introduction http://www.slideshare.net/christophercarfi/online-identity-and-reputation-an-introduction

from: christophercarfi 2 years ago

An overview of online identity and reputation for an executive-level audience.

Tags: identity socialcustomer carfi onlineidentity cerado

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from: christophercarfi 2 years ago

An overview of online identity and reputation for an executive-level audience.

Tags: identity socialcustomer carfi onlineidentity cerado

]]> Wed, 24 Oct 2007 23:05:57 GMT http://www.slideshare.net/christophercarfi/online-identity-and-reputation-an-introduction christophercarfi@slideshare.net(christophercarfi) Online Identity And Reputation: An Introduction christophercarfi An overview of online identity and reputation for an executive-level audience. <div class='snap_preview'><img src="http://cdn.slideshare.net/online-identity-and-reputation-an-introduction-119326715647924-2-thumbnail-2?1193267157" alt ="" style="border:1px solid #C3E6D8;float:right;" /> <p>from: <a href="http://www.slideshare.net/christophercarfi">christophercarfi</a> 2 years ago</p><p>An overview of online identity and reputation for an executive-level audience.</p><p>Tags: <a style="text-decoration:underline;" href="http://slideshare.net/tag/identity">identity</a> <a style="text-decoration:underline;" href="http://slideshare.net/tag/socialcustomer">socialcustomer</a> <a style="text-decoration:underline;" href="http://slideshare.net/tag/carfi">carfi</a> <a style="text-decoration:underline;" href="http://slideshare.net/tag/onlineidentity">onlineidentity</a> <a style="text-decoration:underline;" href="http://slideshare.net/tag/cerado">cerado</a> </p></div> identity,socialcustomer,carfi,onlineidentity,cerado, Online Identity And Reputation: An Introduction
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]]> 640 1 http://cdn.slideshare.net/online-identity-and-reputation-an-introduction-119326715647924-2-thumbnail-2?1193267157 The Theory and Practice of Business Podcasting http://www.slideshare.net/christophercarfi/the-theory-and-practice-of-business-podcasting

from: christophercarfi 2 years ago

A practical, executive-level overview of podcasting for business.

Tags: blogging businessblogging podcast podcasting carfi

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from: christophercarfi 2 years ago

A practical, executive-level overview of podcasting for business.

Tags: blogging businessblogging podcast podcasting carfi

]]> Fri, 17 Aug 2007 03:58:57 GMT http://www.slideshare.net/christophercarfi/the-theory-and-practice-of-business-podcasting christophercarfi@slideshare.net(christophercarfi) The Theory and Practice of Business Podcasting christophercarfi A practical, executive-level overview of podcasting for business. <div class='snap_preview'><img src="http://cdn.slideshare.net/the-theory-and-practice-of-business-podcasting4357-thumbnail-2?1187323137" alt ="" style="border:1px solid #C3E6D8;float:right;" /> <p>from: <a href="http://www.slideshare.net/christophercarfi">christophercarfi</a> 2 years ago</p><p>A practical, executive-level overview of podcasting for business.</p><p>Tags: <a style="text-decoration:underline;" href="http://slideshare.net/tag/blogging">blogging</a> <a style="text-decoration:underline;" href="http://slideshare.net/tag/businessblogging">businessblogging</a> <a style="text-decoration:underline;" href="http://slideshare.net/tag/podcast">podcast</a> <a style="text-decoration:underline;" href="http://slideshare.net/tag/podcasting">podcasting</a> <a style="text-decoration:underline;" href="http://slideshare.net/tag/carfi">carfi</a> </p></div> blogging,businessblogging,podcast,podcasting,carfi, The Theory and Practice of Business Podcasting
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]]> 567 0 http://cdn.slideshare.net/the-theory-and-practice-of-business-podcasting4357-thumbnail-2?1187323137 The Business Blogging Field Guide http://www.slideshare.net/christophercarfi/the-business-blogging-field-guide

from: christophercarfi 2 years ago

The definitive overview of business blogging for an executive-level audience, including examples of the six types of business blogs.

Tags: blogging businessblogging cerado carfi web20

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from: christophercarfi 2 years ago

The definitive overview of business blogging for an executive-level audience, including examples of the six types of business blogs.

Tags: blogging businessblogging cerado carfi web20

]]> Fri, 17 Aug 2007 03:49:34 GMT http://www.slideshare.net/christophercarfi/the-business-blogging-field-guide christophercarfi@slideshare.net(christophercarfi) The Business Blogging Field Guide christophercarfi The definitive overview of business blogging for an executive-level audience, including examples of the six types of business blogs. <div class='snap_preview'><img src="http://cdn.slideshare.net/the-business-blogging-field-guide229-thumbnail-2?1187322574" alt ="" style="border:1px solid #C3E6D8;float:right;" /> <p>from: <a href="http://www.slideshare.net/christophercarfi">christophercarfi</a> 2 years ago</p><p>The definitive overview of business blogging for an executive-level audience, including examples of the six types of business blogs.</p><p>Tags: <a style="text-decoration:underline;" href="http://slideshare.net/tag/blogging">blogging</a> <a style="text-decoration:underline;" href="http://slideshare.net/tag/businessblogging">businessblogging</a> <a style="text-decoration:underline;" href="http://slideshare.net/tag/cerado">cerado</a> <a style="text-decoration:underline;" href="http://slideshare.net/tag/carfi">carfi</a> <a style="text-decoration:underline;" href="http://slideshare.net/tag/web20">web20</a> </p></div> blogging,businessblogging,cerado,carfi,web20, The Business Blogging Field Guide
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]]> 2084 2 http://cdn.slideshare.net/the-business-blogging-field-guide229-thumbnail-2?1187322574 Business Blogging Quickstart: Anatomy of a Blog http://www.slideshare.net/christophercarfi/business-blogging-quickstart-anatomy-of-a-blog

from: christophercarfi 2 years ago

What are the pieces that make up a typical business blog? This example-rich presentation demystifies the components of typical business blogs, including explanations of concepts such as permalinks and RSS.

Tags: businessblogging business_blogging blogs blogging introduction_to_blogging

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from: christophercarfi 2 years ago

What are the pieces that make up a typical business blog? This example-rich presentation demystifies the components of typical business blogs, including explanations of concepts such as permalinks and RSS.

Tags: businessblogging business_blogging blogs blogging introduction_to_blogging

]]> Tue, 27 Mar 2007 03:01:37 GMT http://www.slideshare.net/christophercarfi/business-blogging-quickstart-anatomy-of-a-blog christophercarfi@slideshare.net(christophercarfi) Business Blogging Quickstart: Anatomy of a Blog christophercarfi What are the pieces that make up a typical business blog? This example-rich presentation demystifies the components of typical business blogs, including explanations of concepts such as permalinks and RSS. <div class='snap_preview'><img src="http://cdn.slideshare.net/business-blogging-quickstart-anatomy-of-a-blog-10-thumbnail-2?1174964497" alt ="" style="border:1px solid #C3E6D8;float:right;" /> <p>from: <a href="http://www.slideshare.net/christophercarfi">christophercarfi</a> 2 years ago</p><p>What are the pieces that make up a typical business blog? This example-rich presentation demystifies the components of typical business blogs, including explanations of concepts such as permalinks and RSS.</p><p>Tags: <a style="text-decoration:underline;" href="http://slideshare.net/tag/businessblogging">businessblogging</a> <a style="text-decoration:underline;" href="http://slideshare.net/tag/business_blogging">business_blogging</a> <a style="text-decoration:underline;" href="http://slideshare.net/tag/blogs">blogs</a> <a style="text-decoration:underline;" href="http://slideshare.net/tag/blogging">blogging</a> <a style="text-decoration:underline;" href="http://slideshare.net/tag/introduction_to_blogging">introduction_to_blogging</a> </p></div> businessblogging,business_blogging,blogs,blogging,introduction_to_blogging, Business Blogging Quickstart: Anatomy of a Blog
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]]> 3201 0 http://cdn.slideshare.net/business-blogging-quickstart-anatomy-of-a-blog-10-thumbnail-2?1174964497 Executive Briefing: Social Networking for Businesses and Associations http://www.slideshare.net/christophercarfi/executive-briefing-social-networking-for-businesses-and-associations

from: christophercarfi 2 years ago

Online social networking has been around in various forms for nearly a decade, and has begun to achieve wide notice in the past few years. This executive briefing explores the use of online social networking for businesses, associations and organizations.

Tags: social network social networking socialnetwork socialnetworking enterprise social network

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from: christophercarfi 2 years ago

Online social networking has been around in various forms for nearly a decade, and has begun to achieve wide notice in the past few years. This executive briefing explores the use of online social networking for businesses, associations and organizations.

Tags: social network social networking socialnetwork socialnetworking enterprise social network

]]> Sat, 20 Jan 2007 22:41:46 GMT http://www.slideshare.net/christophercarfi/executive-briefing-social-networking-for-businesses-and-associations christophercarfi@slideshare.net(christophercarfi) Executive Briefing: Social Networking for Businesses and Associations christophercarfi Online social networking has been around in various forms for nearly a decade, and has begun to achieve wide notice in the past few years. This executive briefing explores the use of online social networking for businesses, associations and organizations. <div class='snap_preview'><img src="http://cdn.slideshare.net/executive-briefing-social-networking-for-businesses-and-associations-1939-thumbnail-2?1169332906" alt ="" style="border:1px solid #C3E6D8;float:right;" /> <p>from: <a href="http://www.slideshare.net/christophercarfi">christophercarfi</a> 2 years ago</p><p>Online social networking has been around in various forms for nearly a decade, and has begun to achieve wide notice in the past few years. This executive briefing explores the use of online social networking for businesses, associations and organizations.</p><p>Tags: <a style="text-decoration:underline;" href="http://slideshare.net/tag/social-network">social network</a> <a style="text-decoration:underline;" href="http://slideshare.net/tag/social-networking">social networking</a> <a style="text-decoration:underline;" href="http://slideshare.net/tag/socialnetwork">socialnetwork</a> <a style="text-decoration:underline;" href="http://slideshare.net/tag/socialnetworking">socialnetworking</a> <a style="text-decoration:underline;" href="http://slideshare.net/tag/enterprise-social-network">enterprise social network</a> </p></div> social network,social networking,socialnetwork,socialnetworking,enterprise social network, Executive Briefing: Social Networking for Businesses and Associations
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]]> 10379 1 http://cdn.slideshare.net/executive-briefing-social-networking-for-businesses-and-associations-1939-thumbnail-2?1169332906 Marketing - Ways To Increase The Value Of Your Certification http://www.slideshare.net/christophercarfi/marketing-ways-to-increase-the-value-of-your-certification

from: christophercarfi 3 years ago

This was a presentation given to 100+ members of the Certification Networking Group (http://cng.communicators.com) on December 6, 2006. Topics covered included: - The customer/member is in control - How marketing is evolving - Marketing tactics - online, offline - Social networking as a community marketing component - Viral marketing best practices and ethics

Tags: socialcustomer certification cng haystack socialnetworking

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from: christophercarfi 3 years ago

This was a presentation given to 100+ members of the Certification Networking Group (http://cng.communicators.com) on December 6, 2006. Topics covered included: - The customer/member is in control - How marketing is evolving - Marketing tactics - online, offline - Social networking as a community marketing component - Viral marketing best practices and ethics

Tags: socialcustomer certification cng haystack socialnetworking

]]> Thu, 07 Dec 2006 01:19:55 GMT http://www.slideshare.net/christophercarfi/marketing-ways-to-increase-the-value-of-your-certification christophercarfi@slideshare.net(christophercarfi) Marketing - Ways To Increase The Value Of Your Certification christophercarfi This was a presentation given to 100+ members of the Certification Networking Group (http://cng.communicators.com) on December 6, 2006. Topics covered included: - The customer/member is in control - How marketing is evolving - Marketing tactics - online, offline - Social networking as a community marketing component - Viral marketing best practices and ethics <div class='snap_preview'><img src="http://cdn.slideshare.net/marketing-ways-to-increase-the-value-of-your-certification-18041-thumbnail-2?1165454395" alt ="" style="border:1px solid #C3E6D8;float:right;" /> <p>from: <a href="http://www.slideshare.net/christophercarfi">christophercarfi</a> 3 years ago</p><p>This was a presentation given to 100+ members of the Certification Networking Group (http://cng.communicators.com) on December 6, 2006. Topics covered included: - The customer/member is in control - How marketing is evolving - Marketing tactics - online, offline - Social networking as a community marketing component - Viral marketing best practices and ethics</p><p>Tags: <a style="text-decoration:underline;" href="http://slideshare.net/tag/socialcustomer">socialcustomer</a> <a style="text-decoration:underline;" href="http://slideshare.net/tag/certification">certification</a> <a style="text-decoration:underline;" href="http://slideshare.net/tag/cng">cng</a> <a style="text-decoration:underline;" href="http://slideshare.net/tag/haystack">haystack</a> <a style="text-decoration:underline;" href="http://slideshare.net/tag/socialnetworking">socialnetworking</a> </p></div> socialcustomer,certification,cng,haystack,socialnetworking, Marketing - Ways To Increase The Value Of Your Certification
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]]> 3029 0 http://cdn.slideshare.net/marketing-ways-to-increase-the-value-of-your-certification-18041-thumbnail-2?1165454395 Upgrading Your CRM Strategy with Blogs, Podcasts and Social Networking http://www.slideshare.net/christophercarfi/upgrading-your-crm-strategy-with-blogs-podcasts-and-social-networking

from: christophercarfi 3 years ago

Presentation done in conjuction with the CRM Association (CRMA), adressing how blogs, podcasts, customer-generated content, and business social networking are affecting the customer relationship.

Agenda:

- Intro : How 'Web 2.0' Is Affecting CRM
- What's Happening : Sales
- What's Happening : Marketing
- What's Happening : Service
- What's Coming : An Increasing Focus On Trust In Business Relationships
- Wrapup

Tags: marketing socialnetworking socialcustomer crma socialcustomer

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from: christophercarfi 3 years ago

Presentation done in conjuction with the CRM Association (CRMA), adressing how blogs, podcasts, customer-generated content, and business social networking are affecting the customer relationship.

Agenda:

- Intro : How 'Web 2.0' Is Affecting CRM
- What's Happening : Sales
- What's Happening : Marketing
- What's Happening : Service
- What's Coming : An Increasing Focus On Trust In Business Relationships
- Wrapup

Tags: marketing socialnetworking socialcustomer crma socialcustomer

]]> Mon, 30 Oct 2006 01:17:57 GMT http://www.slideshare.net/christophercarfi/upgrading-your-crm-strategy-with-blogs-podcasts-and-social-networking christophercarfi@slideshare.net(christophercarfi) Upgrading Your CRM Strategy with Blogs, Podcasts and Social Networking christophercarfi Presentation done in conjuction with the CRM Association (CRMA), adressing how blogs, podcasts, customer-generated content, and business social networking are affecting the customer relationship. <br> <br> Agenda:<br> <br> - Intro : How 'Web 2.0' Is Affecting CRM<br> - What's Happening : Sales<br> - What's Happening : Marketing<br> - What's Happening : Service<br> - What's Coming : An Increasing Focus On Trust In Business Relationships<br> - Wrapup<br> <div class='snap_preview'><img src="http://cdn.slideshare.net/upgrading-your-crm-strategy-with-blogs-podcasts-and-social-networking-8837-thumbnail-2?1227489662" alt ="" style="border:1px solid #C3E6D8;float:right;" /> <p>from: <a href="http://www.slideshare.net/christophercarfi">christophercarfi</a> 3 years ago</p><p>Presentation done in conjuction with the CRM Association (CRMA), adressing how blogs, podcasts, customer-generated content, and business social networking are affecting the customer relationship. <br> <br> Agenda:<br> <br> - Intro : How 'Web 2.0' Is Affecting CRM<br> - What's Happening : Sales<br> - What's Happening : Marketing<br> - What's Happening : Service<br> - What's Coming : An Increasing Focus On Trust In Business Relationships<br> - Wrapup<br></p><p>Tags: <a style="text-decoration:underline;" href="http://slideshare.net/tag/marketing">marketing</a> <a style="text-decoration:underline;" href="http://slideshare.net/tag/socialnetworking">socialnetworking</a> <a style="text-decoration:underline;" href="http://slideshare.net/tag/socialcustomer">socialcustomer</a> <a style="text-decoration:underline;" href="http://slideshare.net/tag/crma">crma</a> <a style="text-decoration:underline;" href="http://slideshare.net/tag/socialcustomer">socialcustomer</a> </p></div> marketing,socialnetworking,socialcustomer,crma,socialcustomer, Upgrading Your CRM Strategy with Blogs, Podcasts and Social Networking
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