Quick Upload

Loading...
Flash Player 9 (or above) is needed to view slideshows. We have detected that you do not have it on your computer.To install it, go here
Post to Twitter Post to Twitter
Share on Facebook
Myspace Hi5 Friendster Xanga LiveJournal Facebook Blogger Tagged Typepad Freewebs BlackPlanet gigya icons
« Prev Comments 1 - 4 of 4 Next »
  • jcolman
    jcolman said 4 months Edit Delete

    Nice work, Brian. I really learned a lot from this that I'll apply to my own work. Well done!

  • mseall
    mseall said 5 months Edit Delete

    Some great nuggets of information..

  • nowsourcing
    nowsourcing said 6 months Edit Delete

    thanks Ken. What did you like best about it?

  • kburbary
    kburbary said 6 months Edit Delete

    Nicely put together Brian. I enjoyed this prezo.

Add a comment If you have a SlideShare account, login to comment; otherwise comment as a guest.

    Social Media Presentation

    from nowsourcing, 6 months ago Add as contact

    1909 views | 4 comments | 9 favorites | 2 embeds (Stats)

    Desc: This presentation was given by Brian Wallace of NowSourcing, Inc. at a seminar for the American Marketing Association in Louisville on May 29th, 2008.

    Embed customize close
     

    More Info

    This slideshow is Public

    Views: 1909 Comments: 4 Favorites: 9 Downloads: 81

    View Details: 1658 on Slideshare 251 from embeds
    Most viewed embeds (Top 5): More
    Flagged as inappropriate Flag as inappropriate

    Flag as inappropriate

    Select your reason for flagging this slideshow as inappropriate.

    If needed, use the feedback form to let us know more details.

    Slideshow Transcript

    1. Slide 1: Everything You Always Wanted to Know About Social Media (but were afraid to ask) Brian Wallace, President, NowSourcing, Inc.
    2. Slide 2: Overview • What is Social Media? • Know Your Way Around • Dispelling Myths • Planning Your Social Media Strategy • How Do You Measure Success? • Reputation Management • Q&A
    3. Slide 3: What is Social Media Marketing? “Social Media Marketing (SMM) combines the goals of internet marketing with social media sites…[through]…viral marketing to build idea or brand awareness, increase visibility, and possibly sell a product or service...” http://en.wikipedia.org/wiki/Social_media_marketing
    4. Slide 4: Social Media Marketing Cycle Initial Buzz/Conversation Authority Links Google Rankings Continue the conversation
    5. Slide 5: Ok, but What Actually is it? • Aggregation • Blogging Conversation • Bookmarking Conversion • Microblogging Google Ranking • Social News Links • Social Networking
    6. Slide 6: • What is Social Media? • Know Your Way Around • Dispelling Myths • Planning Your Social Media Strategy • How Do You Measure Success? • Reputation Management • Q&A
    7. Slide 8: It’s a Jungle Out There…
    8. Slide 9: Blogs Really Matter
    9. Slide 10: Blogs are Growing
    10. Slide 11: …and People Read Blogs
    11. Slide 12: Twitter • Followers • Data Mining • Customer Service • Breaking News • Good old chat • High user adoption, even when service is down
    12. Slide 13: RSS • Grab Headlines • Feed Readers • Share • 2nd Inbox?
    13. Slide 14: • What is Social Media? • Know Your Way Around • Dispelling Myths • Planning Your Social Media Strategy • How Do You Measure Success? • Reputation Management • Q&A
    14. Slide 15: Dispelling Myths Myth #1: Social Media = adding site widgets. Reality: You need to rework your site.
    15. Slide 16: Dispelling Myths Myth #2: Isn’t social media just for “kids” ? Reality: Nope, social media is for all.
    16. Slide 17: Dispelling Myths Myth #3: I’m a small business, does social media really apply to me? Reality: It was made for you.
    17. Slide 18: • What is Social Media? • Know Your Way Around • Dispelling Myths • Planning Your Social Media Strategy • How Do You Measure Success? • Reputation Management • Q&A
    18. Slide 19: Planning Your Social Media Strategy • Set your goals • Establish team responsibilities • Find the “influencers” • Listen to the good, the bad, and the ugly • Join the conversation • Listen some more • Measure against goals
    19. Slide 20: Everything You Know is Wrong • Front page for hated stories?
    20. Slide 21: Everything You Know is Wrong • Success or failure?
    21. Slide 22: • What is Social Media? • Know Your Way Around • Dispelling Myths • Planning Your Social Media Strategy • How Do You Measure Success? • Reputation Management • Q&A
    22. Slide 23: How to Measure Success • New industry, lots of debate • Traditional ROI need not apply • Conversations • Links • Authority • Google Links • CPM models • Response Time • Sales • PR
    23. Slide 25: • What is Social Media? • Know Your Way Around • Dispelling Myths • Planning Your Social Media Strategy • How do you measure success? • Reputation Management • Q&A
    24. Slide 26: Reputation Management • Proactive = raw, unvarnished opinion • Reactive = PR nightmare Danger! Danger!
    25. Slide 27: Do it Yourself / Not Doing it Hurts “Dell Support” • 450+ searches/day • 24k+ in January 2007 Oh my!
    26. Slide 28: • What is Social Media? • Know Your Way Around • Dispelling Myths • Planning Your Social Media Strategy • How do you measure success? • Reputation Management • Q&A
    27. Slide 29: Questions?
    28. Slide 30: Contact Brian Wallace bwallace@nowsourcing.com 502.442.7914 nowsourcing.com/blog twitter.com/nowsourcing
    29. Slide 31: Credits http://www.flickr.com/photos/stabilo-boss/93136022/sizes/o/ http://informationarchitects.jp/web-trend-map-2008-beta/ http://www.sifry.com/alerts/Slide0005.gif http://www.sifry.com/alerts/Slide0006.gif http://www.emarketer.com/images/chart_gifs/094001-095000/094505.gif http://www.gapingvoid.com/history76156222.jpg http://www.fredfrap.com/intro%20page%208.29.02.htm http://mashable.com/2007/06/23/facebook-in-40-years/ http://flickr.com/photos/38521378@N00/792997159/ http://www.hatedorloved.com/index.php?view=unpopular http://www.money.co.uk/article/1000390-13-year-old-steals-dads-credit-card-to-buy-hookers.htm http://www.mesheast.com/radian6-lands-worldwide-leading-pr-firm-weber-shandwick/6/ http://flickr.com/photos/intrigueimages/315265442/ http://flickr.com/photos/jhhwild/1781000505/