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  • maanjoy
    maanjoy said 1 month Edit Delete

    web design with low cost in China

    Hello, we’re a China network with innovative idea and deep understand on the internet. Can supply you high quality web develop service with low cost in China, the flowing is our presentation, thanks.

    Our Predominance

    Ecomma (http://www.ecommanet.com ) was established in April 8th, 2003. We are a team with rich experience and all kinds of backgrounds of expertise. Our team members' excellent communication skills enable us communicate well with our clients from all over the world.

    We have

    > Passion for regarding our clients' need as our need

    > Super-preferential price, high-guarantee services

    > Website design with search engine concept, more search engine friendly.

    > Effective internet sales strategy to specific need of our clients

    > Tailor-made business solution to every unique organization

    What can we do?

    1. Website design, Flash design and web application software development

    2. Search engine Optimization(SEO)

    Some of our cases

    http://www.pandaphone.com (SEO)

    http://www.membrane-solutions.com

    http://www.kronotex.com.sg/index.htm

    http://www.refillchinasim.com

    Any feedback would be appreciated.

    Contact Us:

    Denny

    Email: denny@ecomma.net

    Msn: maanjoy@hotmail.com

    Skype: maanjoy

    Yahoo Mes: maanjoy@yahoo.cn

    http://www.ecommanet.com

    Tel: +8621-62607059-821

    Fax: +8621-62607259-804

    Add: Rm 1803 No.2911 Zhongshan Rd.(N),ShangHai,China

  • baskrud
    baskrud said 2 months Edit Delete

    The download doesn't work?

  • walter.dermul
    walter.dermul said 4 months Edit Delete

    great lesson in slide 63 !!!!

  • quepol
    quepol said 5 months Edit Delete

    i love this slide so, so much. :)

  • Thor
    Thor said 6 months Edit Delete

    According to a paper by Satmetrix Research entitled 'The Power Behind a Single Number' there is a strong correlation between customer satisfaction and growth rates. The average correlation across industries is 49% rising to much higher. For the airline industry the number is 79%.

  • Thor
    Thor said 6 months Edit Delete

    Source: Fred Reicheld, The Loyalty Effect. The variance in profit increase is dependent on industry.

  • grahairs
    grahairs said 6 months Edit Delete

    Great show with superb visuals... thanks!

  • daveburke
  • geodog
    geodog said 7 months Edit Delete

    Awesome photo.

  • guesta844d7
    guesta844d7 said 7 months Edit Delete

    Great slide!

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    Customer Service is the New Marketing (Web2Expo)

    From Thor, 7 months ago Add as contact

    Lane Becker and Thor Muller describe the new wave of open, network-enabled customer enagement

    11845 views | 10 comments | 64 favorites | 1733 downloads | 22 embeds (Stats)

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    Slideshow Transcript

    1. Slide 1:Customer Service is the New Marketing
    2. Slide 2:Foster more satisfied, loyal customers By working less and spending less money!
    3. Slide 3:
    4. Slide 4: Behold... The Holy Grail of Customer Service Photo by Krelic http://flickr.com/photos/15271532@N00/2312714034/
    5. Slide 5:
    6. Slide 6:The WOW! Experience
    7. Slide 7:The WOW! Experience
    8. Slide 8: “A Customer Service Company That Happens To Sell Shoes” Photo by orangeacid http://flickr.com/photos/orangeacid/459207903/
    9. Slide 9:Maslow’s Hierarchy of Customer Service Creates Meets Ev