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                    <span style="font-size:14px;">Customer Service is the New Marketing (Web2Expo)</span><br/>
                    From: <a href="http://www.slideshare.net/Thor/">Thor</a>, 5 months ago<br /><br />
                    <div style="width:425px;text-align:left" id="__ss_372622"><a style="font:14px Helvetica,Arial,Sans-serif;display:block;margin:12px 0 3px 0;text-decoration:underline;" href="http://www.slideshare.net/Thor/customer-service-is-the-new-marketing-web2expo?type=powerpoint" title="Customer Service is the New Marketing (Web2Expo)">Customer Service is the New Marketing (Web2Expo)</a><object style="margin:0px" width="425" height="355"><param name="movie" value="http://static.slideshare.net/swf/ssplayer2.swf?doc=csitnm-1-1209150783625237-8&stripped_title=customer-service-is-the-new-marketing-web2expo" /><param name="allowFullScreen" value="true"/><param name="allowScriptAccess" value="always"/><embed src="http://static.slideshare.net/swf/ssplayer2.swf?doc=csitnm-1-1209150783625237-8&stripped_title=customer-service-is-the-new-marketing-web2expo" type="application/x-shockwave-flash" allowscriptaccess="always" allowfullscreen="true" width="425" height="355"></embed></object><div style="font-size:11px;font-family:tahoma,arial;height:26px;padding-top:2px;">View SlideShare <a style="text-decoration:underline;" href="http://www.slideshare.net/Thor/customer-service-is-the-new-marketing-web2expo?type=powerpoint" title="View Customer Service is the New Marketing (Web2Expo) on SlideShare">presentation</a> or <a style="text-decoration:underline;" href="http://www.slideshare.net/upload?type=powerpoint">Upload</a> your own. (tags: <a style="text-decoration:underline;" href="http://slideshare.net/tag/communities">communities</a> <a style="text-decoration:underline;" href="http://slideshare.net/tag/online">online</a>)</div></div><br /><br />
                    Lane Becker and Thor Muller describe the new wave of open, network-enabled customer enagement<br /><br />
                    <a href="http://www.slideshare.net/Thor/customer-service-is-the-new-marketing-web2expo">SlideShare Link</a>
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